24/7 Professional Monitoring Services
System Lifecycle: Continuous 24/7 Monitoring & Critical Support
At Midwest Alarm Services (MWAS), we view protection as a continuous journey that spans the entire System Lifecycle of your technology. We partner with you through the initial Design & Engineering and Installation & Commissioning phases, through ongoing Inspection & Maintenance (ITM).
24/7 Monitoring & Support is the essential, continuous fourth phase. This critical step ensures your system remains active, compliant, and ready to perform flawlessly when lives and assets depend on it. By centralizing your monitoring with MWAS, you gain a single point of accountability for system reliability, code compliance, and immediate, professional emergency response.
FOUR CRITICAL MONITORING SERVICES MANAGED BY ONE CENTRAL STATION
Guaranteed, Code-Compliant Fire Alarm Monitoring
Focus: Compliance, Immediate Dispatch, Life Safety
Our 24/7 central station monitoring for your fire alarm system is the cornerstone of life safety compliance. We ensure immediate dispatch notification to the appropriate fire department or emergency responders when an alarm is triggered. This service is mandatory for compliance (NFPA/Local Code) and critical for protecting occupants and assets.
Integrated Security and Intrusion Monitoring
Focus: Property Protection, Verification, Law Enforcement
For property protection after hours, our central station provides continuous monitoring for your intrusion alarm system. Upon detection, we follow established protocols, verifying the alarm signal and dispatching law enforcement promptly. Consolidating intrusion monitoring simplifies management and ensures reliable, integrated protection alongside your life safety systems.
Essential Elevator Two-Way Communication Monitoring
Focus: ADA/Code Compliance, Trapped Occupants, Live Dispatch
Elevator communication systems are mandated for accessibility and safety. MWAS provides 24/7 supervision for these systems, ensuring that in an emergency, the line is operational and immediately connects a trapped occupant to a live dispatcher. Integrating this specialized service eliminates the operational headache of managing separate communication vendors.
Reliable Area of Refuge and Life Safety Communication Monitoring
Focus: Evacuation Safety, Functionality, Single-Vendor Management
For occupants who cannot use stairs during an evacuation, Area of Refuge (AOR) systems provide a critical two-way link to assistance. We offer 24/7 monitoring to supervise the lines, confirming the call boxes are functional and ready for immediate use. This compliance-mandated service is consolidated into your overall life safety portfolio, managed by a single, trusted MWAS expert.
THE MWAS DIFFERENCE: UNMATCHED RELIABILITY AND SUPPORT
We deliver clear value through:
- UL-Listed Reliability: Your alarms are monitored by our affiliated, UL-Listed central station, guaranteeing the highest standards of security, redundancy, and uninterrupted service.
- 24/7/365 Immediate Response: We staff trained operators around the clock to ensure rapid signal verification and immediate dispatch of the appropriate police, fire, or EMS.
- Deep Compliance Expertise: Our team understands the critical details of NFPA, local codes, and ADA requirements, ensuring your monitoring fulfills all mandatory compliance obligations.
- Single Point of Contact: Simplify your vendor management by consolidating all fire, security, and emergency communication monitoring under one reliable MWAS partnership.
READY TO CONSOLIDATE YOUR MONITORING SYSTEMS AND ENSURE CODE COMPLIANCE?
Contact the MWAS experts today for a comprehensive monitoring solution.
SYSTEM LIFECYCLE: YOUR LONG-TERM MONITORING & SUPPORT PARTNER
Midwest Alarm Services is committed to your security from the initial design to long-term compliance. Our expertise ensures a singlesource partnership across the entire System Lifecycle. Monitoring is the final, ongoing phase, providing the continuous protection and critical support needed to guarantee sustained performance and compliance for years to come. Don’t risk having different vendors for different functions—MWAS guarantees a single point of accountability for your entire life safety ecosystem.
Integrated System Design & Engineering
What We Provide
Professional, code-compliant blueprints for your entire life safety network (Fire, Security, Mass Notification, and Sound systems).
The Integrated Advantage
Eliminate the risk of integration failure, code non compliance, and costly re-work by ensuring the entire system is architected to communicate seamlessly from day one.
Installation &
Commissioning
What We Provide
Expert deployment of all systems—Fire, Security, Sound, and Communications— performed by our in-house, NICET-certified technicians.
The Integrated Advantage
We close the gap between design and reality, ensuring every component and every cross-system integration point is installed and rigorously tested to match your approved blueprint.
Inspection &
Maintenance
What We Provide
Proactive, scheduled Inspection, Testing, and Maintenance (ITM) services for all low-voltage systems, not just fire alarms.
The Integrated Advantage
We provide a single, unified service agreement to manage the long-term reliability and compliance of all your Fire, Security, and Mass Notification assets, simplifying your maintenance schedule.