24/7 Professional Monitoring Services
System Lifecycle: Continuous 24/7 Monitoring & Critical Support
At Midwest Alarm Services (MWAS), 24/7 Professional Monitoring Services are the essential, continuous fourth phase of the System Lifecycle. This critical step ensures your system remains active, compliant, and ready to perform flawlessly when lives and assets depend on it. Centralizing monitoring with MWAS gives you a single point of accountability for system reliability, code compliance, and immediate, professional emergency response.
Four Critical Monitoring Services Managed by One Central Station
Guaranteed, Code-Compliant Fire Alarm Monitoring
Focus: Compliance, Immediate Dispatch, Life Safety
Our 24/7 central station monitoring for your fire alarm system is the cornerstone of life safety compliance. We ensure immediate dispatch notification to the appropriate fire department or emergency responders when an alarm is triggered. This service is mandatory for compliance (NFPA/Local Code) and critical for protecting occupants and assets.
Integrated Security and Intrusion Monitoring
Focus: Property Protection, Verification, Law Enforcement
For property protection after hours, our central station provides continuous monitoring for your intrusion alarm system. Upon detection, we follow established protocols, verifying the alarm signal and dispatching law enforcement promptly. Consolidating intrusion monitoring simplifies management and ensures reliable, integrated protection alongside your life safety systems.
Essential Elevator Two-Way Communication Monitoring
Focus: ADA/Code Compliance, Trapped Occupants, Live Dispatch
Elevator communication systems are mandated for accessibility and safety. MWAS provides 24/7 supervision for these systems, ensuring that in an emergency, the line is operational and immediately connects a trapped occupant to a live dispatcher. Integrating this specialized service eliminates the operational headache of managing separate communication vendors.
Reliable Area of Refuge and Life Safety Communication Monitoring
Focus: Evacuation Safety, Functionality, Single-Vendor Management
For occupants who cannot use stairs during an evacuation, Area of Refuge (AOR) systems provide a critical two-way link to assistance. We offer 24/7 monitoring to supervise the lines, confirming the call boxes are functional and ready for immediate use. This compliance-mandated service is consolidated into your overall life safety portfolio, managed by a single, trusted MWAS expert.
The MWAS Difference: Unmatched Reliability and Support
We deliver clear value through:
UL-Listed Reliability
Your alarms are monitored by our affiliated, UL-Listed central station, guaranteeing the highest standards of security, redundancy, and uninterrupted service.
Deep Compliance Expertise
Our team understands the critical details of NFPA, local codes, and ADA requirements, ensuring your monitoring fulfills all mandatory compliance obligations.
24/7/365 Immediate Response
We staff trained operators around the clock to ensure rapid signal verification and immediate dispatch of the appropriate police, fire, or EMS.
Single Point of Contact
Simplify your vendor management by consolidating all fire, security, and emergency communication monitoring under one reliable MWAS partnership.
IN BUSINESS
75 YEARS
CERTIFIED TECHNICIANS
100+ NICET
TOP NATIONAL DISTRIBUTOR
NOTIFIER
FAQs
Next Steps: Consolidate Your Monitoring
Contact the MWAS experts today for a comprehensive monitoring solution.
One Phase of the System Lifecycle
Monitoring is the fourth phase of the System Lifecycle, and the only one that runs continuously. It closes the loop on design, installation, and inspection with a single point of accountability, around the clock.