Customer Portal

Inspection Reports

When Midwest Alarm Services completes an inspection at your facility, a detailed report is generated and made available here. Reports are produced in compliance with applicable NFPA standards and document everything that was tested, the results, and any deficiencies noted.

Each report includes:

• Customer and building information
• Authority Having Jurisdiction (AHJ) and monitoring company details
• A testing summary by equipment type, including totals tested, passed, and failed
• Device-level results with location, make, model, and pass/fail status
• Technician notes and photos documenting any issues found
• Technician signature and license information

Reports are organized by type, including Inspection Reports, Timeline Reports, Decibel Testing Reports, and Summary Reports, depending on the systems inspected and services performed. All reports are stored and accessible anytime by entering your customer number below.

Versapay – Invoice and Payment System

We’re excited to partner with Versapay, an online invoice presentment and payment system. Using Versapay, you’ll be able to manage your account with us 24/7 in a secure environment that’s easy to use. Here’s how:

• One-click access to invoices and supporting documents.
• E-mail notifications to alert you when a new invoice is available.
• Monthly invoice reminders and notifications when payment is due.
• Ability to pay invoices directly online in a safe and secure environment.
• Online communication with us to address any questions or invoice concerns.
• 24/7 access to your account; anytime, anywhere.